We find the Individuals at the end of the Beneficiary Trail 



Service success rate

Beneficiaries and still counting

Foot soldiers employed

Companies worked with

A major focus is on the ‘deep tracing’ of people not previously found by other Tracers

We work with Pension and Provident Fund companies, public companies with Shareholders, assisting them to trace the beneficiaries/shareholders who have unclaimed benefits, dividends, and entitlements due to them.

Gateways Tracing Services provides expert deep tracing services for financial organisations that grapple with thousands of unclaimed benefits. We have more than 25 years of experience in this field and work with major brands in the financial and investment services sector.

Some of Our Clients

Unbeaten Expertise



We allow for maximum capacity by ensuring that our team of desk-bound tracers are fully supported by foot soldiers and our administrative team.


Social Media marketing

We adapt our approach to fit the requirements of each tracing project ensuring that every client receives the necessary attention to detail.

Social Partnership

email marketing

We have partnered with
Khulisa Social Services to ensure that a team of foot soldiers are readily available to assist during field work.

“I would like to thank Shan Joseph for her outstanding customer service and support. She went the extra mile (and all the way) to assist my mother with her late father’s policy. Thank you for the continuous phone calls, emails, correspondence and updates. We appreciate your friendliness, effort and positive attitude. Keep up the good work!”

“I look forward to the funds which will really save our family during these really treacherous times. Blessings to all and thank you Leschanne for your amazing client service – we need more like you. Take care and stay safe.”

“Hawu, Mpumi, ingenile imali! (Hi Mpumi, the money is in! )
It’s not a lot, but I didn’t expect it, that’s why it’s so welcome. Thank you so much for harassing me! Keep up the good work. All the best.”